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SHIPPING
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Most orders are dispatched the same or next business day however please allow 24-48 hours to process. We do not ship Saturdays, Sundays or Holidays. Shipping Confirmation will be emailed as soon as your order has been sent.
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SPANISH ORDERS - FREE EXPRESS SHIPPING ON ORDERS OVER 200 EU.
Figtree orders within Spain are sent by Nacex Post Express service. Once your parcel has dispatched a tracking number will be emailed so you can follow your delivery process.
Although this is an overnight service, parcels can be delayed due to matters out of our control.
Please allow up to 2-3 days.
A signature is required upon delivery, if Nacex have an unsuccessful delivery attempt, they will be in touch to arrange redelivery. Please note if Nacex are unable to reach you, your parcel will be returned and can only be redelivered at your own expense.
INTERNATIONAL ORDERS - FREE INTERNATIONAL SHIPPING ON ORDERS OVER 300 EU.
All international orders are shipped by Correos.
Once your order has dispatched you will be emailed a tracking number, with this your full delivery process will be trackable.
A signature is required upon delivery, if Correos have an unsuccessful delivery attempt, they will be in touch to arrange redelivery. Please note if Correos are unable to reach you, your parcel will be returned to Spain and can only be redelivered at your own expense.
Please allow 7-10 business days for your parcel to arrive.
Please note that Figtree will not be responsible for any customs or import charges and delivery time excludes custom clearance delays.
Once your order has been shipped and you have received your tracking number please contact Correos for any delivery enquiries, Figtree is no longer responsible once your order has shipped.
International shipping may incur duties and taxes in some countries. Please check with your local customs regarding duties and taxes in your country. Figtree is not liable for these duties and taxes and if the order is returned to sender the duties and tax charges will be deducted from the order payment if it needs to be reversed.